Navigating Tough Talks: Advanced Skills for HR Professionals in Handling Uncomfortable Conversations
From Tense to Terrific – Turning Difficult Dialogues into Growth Opportunities!
Instructor :
Rhonda Scharf
Webinar ID:
15390
Date: 13 February 24, TUE
Start Time: 10 am PT
Duration: 1 Hr.
What you will learn
- Master 10 Key Tactics for Smooth, Effective Conversations.
- Control Emotions, Yours and Theirs, in Any Dialogue.
- Bypass Conversation Pitfalls for Clearer Communication Paths.
- Simplify Tough Talks with a Step-by-Step Framework.
- Deliver Sensitive Messages with …
- Master 10 Key Tactics for Smooth, Effective Conversations.
- Control Emotions, Yours and Theirs, in Any Dialogue.
- Bypass Conversation Pitfalls for Clearer Communication Paths.
- Simplify Tough Talks with a Step-by-Step Framework.
- Deliver Sensitive Messages with Professionalism and Respect.
- Build Trust Through Skillful, Empathetic Conversation Strategies.
- Transform Challenges into Opportunities for Workplace Growth
Course Description
Navigating challenging discussions is an inevitable aspect of HR roles. Addressing issues like:
- Personal hygiene concerns
- Denying client requests
- Communicating the impracticality of a boss’s demands
Can be uncomfortable, yet it is crucial for HR professionals to excel in these situations.
Managing these conversations effectively is vital for maintaining trust and respect while safeguarding relationships.
In this informative session led by Rhonda Scharf, a Professional Speaker and member of the Canadian Speaking Hall of Fame, HR professionals will gain valuable insights into mastering difficult conversations.
A comprehensive and enjoyable framework will be provided to ensure professionalism and focus, empowering participants with the skills needed to handle challenging discussions adeptly.
By incorporating the latest trends, such as:
- Diversity and inclusion initiatives
- Mental health awareness
- Remote work challenges, and employing advanced copywriting techniques
This session promises not only to enhance your communication skills but also to transform your approach to difficult dialogues into opportunities for growth, trust, and stronger workplace relationships.
Join Now!
Navigating challenging discussions is an inevitable aspect of HR roles. Addressing issues like:
- Personal hygiene concerns
- Denying client requests
- Communicating the impracticality of a boss’s demands
Can be uncomfortable, yet it is crucial for HR professionals to excel in these situations.
Managing these conversations effectively is vital for maintaining trust and respect while safeguarding relationships.
In this informative session led by Rhonda Scharf, a Professional Speaker and member of the Canadian Speaking Hall of Fame, HR professionals will gain valuable insights into mastering difficult conversations.
A comprehensive and enjoyable framework will be provided to ensure professionalism and focus, empowering participants with the skills needed to handle challenging discussions adeptly.
By incorporating the latest trends, such as:
- Diversity and inclusion initiatives
- Mental health awareness
- Remote work challenges, and employing advanced copywriting techniques
This session promises not only to enhance your communication skills but also to transform your approach to difficult dialogues into opportunities for growth, trust, and stronger workplace relationships.
Join Now!
Why you should attend
In today’s rapidly evolving workplace, HR professionals face an unprecedented range of challenges.
From navigating conversations around remote work expectations and diversity and inclusion efforts to addressing mental health concerns and maintaining employee engagement in hybrid settings, the landscape of uncomfortable conversations has never been more complex!!
This training offers cutting-edge strategies and insights to skillfully manage these sensitive discussions.
- You’ll learn how to approach topics with empathy and assertiveness, ensuring every conversation leads to positive outcomes.
- Discover how to transform potential conflicts into opportunities for building trust and fostering a supportive workplace culture.
- Armed with these advanced skills, you’ll not only enhance your professional toolkit but also contribute significantly to the resilience and inclusivity of your organization.
Join us to become a pivotal force in shaping a more engaged, understanding, and productive workplace environment.
Enroll Now!
In today’s rapidly evolving workplace, HR professionals face an unprecedented range of challenges.
From navigating conversations around remote work expectations and diversity and inclusion efforts to addressing mental health concerns and maintaining employee engagement in hybrid settings, the landscape of uncomfortable conversations has never been more complex!!
This training offers cutting-edge strategies and insights to skillfully manage these sensitive discussions.
- You’ll learn how to approach topics with empathy and assertiveness, ensuring every conversation leads to positive outcomes.
- Discover how to transform potential conflicts into opportunities for building trust and fostering a supportive workplace culture.
- Armed with these advanced skills, you’ll not only enhance your professional toolkit but also contribute significantly to the resilience and inclusivity of your organization.
Join us to become a pivotal force in shaping a more engaged, understanding, and productive workplace environment.
Enroll Now!
Course Agenda
Equip yourself with the skills to convey challenging messages with professionalism, respect, and a high success rate in this targeted workshop crafted for HR professionals
- Gain 10 Practical Tips for confidently navigating difficult conversations with preparation and clarity.
- Master Effective Strategies for managing both your emotions and those of the other party.
- Recognize and Sidestep Common Pitfalls that can derail successful communication.
- Adopt a Step-by-Step Framework that makes navigating tough talks simpler and more consistent.
BONUS:
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.
Equip yourself with the skills to convey challenging messages with professionalism, respect, and a high success rate in this targeted workshop crafted for HR professionals
- Gain 10 Practical Tips for confidently navigating difficult conversations with preparation and clarity.
- Master Effective Strategies for managing both your emotions and those of the other party.
- Recognize and Sidestep Common Pitfalls that can derail successful communication.
- Adopt a Step-by-Step Framework that makes navigating tough talks simpler and more consistent.
BONUS:
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email.
Who is this course for
Everybody Benefits from Watching This. Even Better When Done as a Group!
- HR Managers
- Leaders, Executives and Managers
- HR Business Partners
- Employee Relations Specialists
- Talent Acquisition Specialists
- Diversity and Inclusion Officers
- Organizational Development Professionals
- HR Consultants
- Learning and Development Managers
- HR Directors
- Workplace Culture Coordinators
Everybody Benefits from Watching This. Even Better When Done as a Group!
- HR Managers
- Leaders, Executives and Managers
- HR Business Partners
- Employee Relations Specialists
- Talent Acquisition Specialists
- Diversity and Inclusion Officers
- Organizational Development Professionals
- HR Consultants
- Learning and Development Managers
- HR Directors
- Workplace Culture Coordinators
Instructor Profile
Rhonda Scharf is Insightful, humorous, entertaining, even contagious – all words that are often used to describe Rhonda Scharf. A speaker with the uncanny ability to look at the normal and see something quite different!
Rhonda is a Professional Speaker and member of the Canadian Speaking Hall of Fame, a Certified Speaking Professional, and has earned her Global Speaking Fellow. Rhonda is one of only a handful of speakers in the entire world with these designations. She is based in Ottawa and Fort Myers, depending on the season, and she travels the world working with her clients.
Rhonda will share some things she has learned to help you excel in your work environment, emerging at the end of the day with a smile and a sense of accomplishment. Audiences far and wide sing her praises for her relevant and useful tips on administration, communication, and workplace effectiveness! From efficiency to the future of work; Rhonda has the info to help you thrive!
She knows how to make you laugh and she knows how to get you to question why you do what you do. Her natural warmth and sincerity are balanced by a healthy sense of the absurd, a combination that is useful in any situation.
Rhonda has written 8 books, with her latest “Alexa is Stealing Your Job” and her best-seller “Common Sense is NOT Common Practice” still available.
Rhonda’s professional speaking career began at age two… when her mother would offer her 25 cents to be quiet for five minutes!
