What’s So Tough About Tough Talks – Navigating Hard Dialogues at Work
Step by Step: Perfecting the Accountability Dialogue!
Instructor :
Bob Churilla
Webinar ID:
14710
Date: 19 February 24, MON
Start Time: 10 am PT
Duration: 1 Hr.
What you will learn
- What Defines ‘Tough Talks’ in Today’s Workplace?
- How Do We Foster Trust in Difficult Conversations?
- Can We Engage in Challenging Dialogues Sans Defense?
- What’s the Blueprint for Navigating Tough Office Talks?
- Lost Mid-Conversation: How to Redirect to …
- What Defines ‘Tough Talks’ in Today’s Workplace?
- How Do We Foster Trust in Difficult Conversations?
- Can We Engage in Challenging Dialogues Sans Defense?
- What’s the Blueprint for Navigating Tough Office Talks?
- Lost Mid-Conversation: How to Redirect to Constructive Ground?
- Accountability Chats: How Best to Master Them?
- Facing Emotions & Pitfalls: Ready to Avoid Common Blunders?
Course Description
🔍 Did you know? A whopping 60% of employees have dodged tough talks because they didn’t feel equipped. But what’s the cost?
🚫 Could avoiding these conversations be stealthily eroding your productivity, amplifying stress, and fueling turnover?
Is communication truly your strong suit? Even when the conversations get tricky? We’ve all faced those dialogues that seem more daunting than others. But what if there was a way to transform that apprehension into confidence?
Navigating high-stakes discussions is an art. Without the right strategies, might you be leaving yourself, and your team, in a vulnerable spot?
🤔 Ever pondered why holding colleagues accountable feels so intricate?
🖥️ Dive into our upcoming webinar and discover:
- How do the best leaders address workplace discrepancies? Missed deadlines, unmet commitments, and other stumbles.
- What tools do proactive leaders wield to ensure a thriving, productive work environment? After all, isn’t addressing the tough stuff pivotal?
By investing in this training, are you just sharpening your leadership skills, or are you also paving the way for a harmonious, proactive team?
👉 Ready to turn challenging conversations into opportunities?
Join Now!
🔍 Did you know? A whopping 60% of employees have dodged tough talks because they didn’t feel equipped. But what’s the cost?
🚫 Could avoiding these conversations be stealthily eroding your productivity, amplifying stress, and fueling turnover?
Is communication truly your strong suit? Even when the conversations get tricky? We’ve all faced those dialogues that seem more daunting than others. But what if there was a way to transform that apprehension into confidence?
Navigating high-stakes discussions is an art. Without the right strategies, might you be leaving yourself, and your team, in a vulnerable spot?
🤔 Ever pondered why holding colleagues accountable feels so intricate?
🖥️ Dive into our upcoming webinar and discover:
- How do the best leaders address workplace discrepancies? Missed deadlines, unmet commitments, and other stumbles.
- What tools do proactive leaders wield to ensure a thriving, productive work environment? After all, isn’t addressing the tough stuff pivotal?
By investing in this training, are you just sharpening your leadership skills, or are you also paving the way for a harmonious, proactive team?
👉 Ready to turn challenging conversations into opportunities?
Join Now!
Why you should attend
📊 Research by the Society for Human Resource Management (SHRM) indicates that leaders spend a whopping 25% of their time navigating conflicts and challenging conversations.
Imagine reclaiming that time! 🕰️ By honing your communication skills, not only can you free up valuable hours, but also channel that energy into strategic growth initiatives that truly matter.
Yes, difficult dialogues are a fact of life, but what if they could be less taxing and more transformative?
As a leader, you’re well-aware of the ripple effect such conversations have on team morale, project outcomes, and ultimately, the bottom line.
Equip yourself with the art of effective communication, and stand out as an exceptional leader. In today’s competitive landscape, it’s these nuances that elevate good managers to great leaders. However, cultivating this dynamic culture does demand the right strategies and frameworks.
🚀 Elevate your leadership prowess, foster unbreakable bonds, and sculpt a workspace where harmony and productivity reign side by side.
👉 Enroll Now and let challenging conversations become your stepping stones to success!
📊 Research by the Society for Human Resource Management (SHRM) indicates that leaders spend a whopping 25% of their time navigating conflicts and challenging conversations.
Imagine reclaiming that time! 🕰️ By honing your communication skills, not only can you free up valuable hours, but also channel that energy into strategic growth initiatives that truly matter.
Yes, difficult dialogues are a fact of life, but what if they could be less taxing and more transformative?
As a leader, you’re well-aware of the ripple effect such conversations have on team morale, project outcomes, and ultimately, the bottom line.
Equip yourself with the art of effective communication, and stand out as an exceptional leader. In today’s competitive landscape, it’s these nuances that elevate good managers to great leaders. However, cultivating this dynamic culture does demand the right strategies and frameworks.
🚀 Elevate your leadership prowess, foster unbreakable bonds, and sculpt a workspace where harmony and productivity reign side by side.
👉 Enroll Now and let challenging conversations become your stepping stones to success!
Course Agenda
- Defining Tough Talks: Navigating Workplace Conversations
- Creating a Trustworthy Space for Open Dialogues
- Engaging in Challenging Talks Without the Defense
- Blueprint for Effective Difficult Conversations at Work
- Steering Challenging Dialogues Back to Constructive Ground
- Mastering the Art of Accountability Conversations
- The Essential Steps for Clear Accountability Chats
- Recognizing and Reframing Emotions: A Guide
- Avoiding the Pitfalls: Common Blunders in Tough Office Talks
BONUS:
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
- Defining Tough Talks: Navigating Workplace Conversations
- Creating a Trustworthy Space for Open Dialogues
- Engaging in Challenging Talks Without the Defense
- Blueprint for Effective Difficult Conversations at Work
- Steering Challenging Dialogues Back to Constructive Ground
- Mastering the Art of Accountability Conversations
- The Essential Steps for Clear Accountability Chats
- Recognizing and Reframing Emotions: A Guide
- Avoiding the Pitfalls: Common Blunders in Tough Office Talks
BONUS:
- PDF copy of the presentation handout for your future reference.
- Soft copy of the certificate of completion on request.
- Q&A Session with the Presenter: Get your pressing questions answered verbally, via chat or email
Who is this course for
Experience the benefits of this training individually and maximize them in a group watch-party!
- Executives and Senior Leaders
- Managers and Supervisors
- Human Resources Professionals
- Team Leaders and Project Managers
- Communication and Relationship Managers
- Conflict Resolution Specialists
- Employee Relations Professionals
- Customer Service Managers
- Training and Development Managers
- Business Owners and Entrepreneurs
Experience the benefits of this training individually and maximize them in a group watch-party!
- Executives and Senior Leaders
- Managers and Supervisors
- Human Resources Professionals
- Team Leaders and Project Managers
- Communication and Relationship Managers
- Conflict Resolution Specialists
- Employee Relations Professionals
- Customer Service Managers
- Training and Development Managers
- Business Owners and Entrepreneurs
Instructor Profile
Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.
In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant.
Bob has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations.
