How to Give Corrective Feedback: The C.A.R.E. Model – Eliminating Negative Behavior and Building Accountability
Confront Negativity and Grow Accountability Through Empowerment!
Instructor :
Bruce Lee
Webinar ID:
2071
Date: 18 November 22, FRI
Start Time: 10 am PT
Duration: 90 Mins
What you will learn
- How to Identify When You Start to Lose Control
- The ‘Snowball Effect’ of Uncontrolled Negative People
- How to Read and Understand Body Language, Top 10 Solutions for CARE-ing
- Tools to Approach Issues with An Effective Corrective Action Plan
- What Creates Workplace Dysfunction and How to Correct it
- How to Identify When You Start to Lose Control
- The ‘Snowball Effect’ of Uncontrolled Negative People
- How to Read and Understand Body Language, Top 10 Solutions for CARE-ing
- Tools to Approach Issues with An Effective Corrective Action Plan
- What Creates Workplace Dysfunction and How to Correct it
- Use of Correct Language, Words, and Practices to Resolve Any Issue.
- 3 Core Strategies in Relationship Development
- 8 Vital Communication Principles
Course Description
Negativity is the single most destructive force in the work place today – David Rabiner.
As a manager, you don’t need to be told that employee morale is critical. Motivated employees are productive employees, and productive employees make for profitable companies.
But how do you stay connected with your team and ensure their spirits are high? The answer is – Quality Feedback!
Giving effective feedback is a challenging feat. Many managers cower at the thought of discussing complex topics and giving feedback.
It is essential to learn how to deal with any adverse situation and master effective strategies that leave nothing to chance in corrective measures.
Currently, which issues are challenging you the most?
- Uncontrolled negativity in the workplace
- Offensive language
- Constant and undeserved criticism
- Personal hygiene
- Inappropriate clothing
- Religion or political opinions
- Tardiness, poor work performance,
- Negative behavior
- People who are oblivious to the impact and effect on fellow employees – or don’t care to know?
While you can’t be fully prepared for every bad situation you will be confronted with, however, you can very well master proven tactics to be in a better position to deal with any complex situation. Participants will learn:
- Tools to approach issues with an effective corrective action plan.
- Use of correct language, words, and practices to resolve any issue.
- C.A.R.E.-ing is: being appreciative, present, acknowledging feelings, projecting positive intent, avoiding assumptions, and being compassionate and focused.
Bruce Lee, an international event speaker, will teach the participants how to apply the above ideas to feedback conversations to have the most productive (and least scary) feedback sessions.
Join Now!
Negativity is the single most destructive force in the work place today – David Rabiner.
As a manager, you don’t need to be told that employee morale is critical. Motivated employees are productive employees, and productive employees make for profitable companies.
But how do you stay connected with your team and ensure their spirits are high? The answer is – Quality Feedback!
Giving effective feedback is a challenging feat. Many managers cower at the thought of discussing complex topics and giving feedback.
It is essential to learn how to deal with any adverse situation and master effective strategies that leave nothing to chance in corrective measures.
Currently, which issues are challenging you the most?
- Uncontrolled negativity in the workplace
- Offensive language
- Constant and undeserved criticism
- Personal hygiene
- Inappropriate clothing
- Religion or political opinions
- Tardiness, poor work performance,
- Negative behavior
- People who are oblivious to the impact and effect on fellow employees – or don’t care to know?
While you can’t be fully prepared for every bad situation you will be confronted with, however, you can very well master proven tactics to be in a better position to deal with any complex situation. Participants will learn:
- Tools to approach issues with an effective corrective action plan.
- Use of correct language, words, and practices to resolve any issue.
- C.A.R.E.-ing is: being appreciative, present, acknowledging feelings, projecting positive intent, avoiding assumptions, and being compassionate and focused.
Bruce Lee, an international event speaker, will teach the participants how to apply the above ideas to feedback conversations to have the most productive (and least scary) feedback sessions.
Join Now!
Why you should attend
We probably all know that we should give people constructive feedback. And anyone who has experienced bad feedback will know that it is unhelpful and hurtful.
How can we ensure that the feedback we give is constructive and inoffensive?
Being able to give – and receive – feedback and mentorship is a hallmark of great leadership!
This interactive and value packed webinar provides you with the knowledge you need not only to give the best, most productive feedback, but also how to move from blame, to self-awareness, critical thinking, and problem – solving action steps.
As a bonus, don’t miss out on receiving the 3 self-tests that guarantee you the skills to:
- Empower, engage and inspire employees for long term loyalty to you
- Retention for your organization
- How to coach for engagement.
Register NOW and Collect Them All!!
We probably all know that we should give people constructive feedback. And anyone who has experienced bad feedback will know that it is unhelpful and hurtful.
How can we ensure that the feedback we give is constructive and inoffensive?
Being able to give – and receive – feedback and mentorship is a hallmark of great leadership!
This interactive and value packed webinar provides you with the knowledge you need not only to give the best, most productive feedback, but also how to move from blame, to self-awareness, critical thinking, and problem – solving action steps.
As a bonus, don’t miss out on receiving the 3 self-tests that guarantee you the skills to:
- Empower, engage and inspire employees for long term loyalty to you
- Retention for your organization
- How to coach for engagement.
Register NOW and Collect Them All!!
Areas Covered
- How to Identify When You Start to Lose Control
- The ‘Snowball Effect’ of Uncontrolled Negative People
- Why You Need to Develop Communication/Interpersonal Skills
- How to Read and Understand Body Language
- Tools to Approach Issues with An Effective Corrective Action Plan
- What Creates Workplace Dysfunction and How to Correct it
- Identify Negative Workplace Performance Measures
- Use of Correct Language, Words, and Practices to Resolve Any Issue.
- Leadership Styles that Create Trust
- 3 Core Strategies in Relationship Development
- 8 Vital Communication Principles
- Top 10 Measures and Solutions for CARE-ing
Bonus Material:
- Free PDF version of E-Book: Why Trust Me? Making Trust Your Competitive Edge
- Self-Test: Rating Your Soft Skill Leadership Attributes (employee loyalty focus)
- Self-Test: Confidential Leadership Empowerment Survey (employee retention focus)
- COACH – Coaching Skills Self-Assessment (how to coach, empower, be coached)
- My L.I.S.T. – how to get to know the driving/ motivation side of an employee
- E-book: Keep Your Nurses and Healthcare Professionals for life (for healthcare professionals)
- How to Identify When You Start to Lose Control
- The ‘Snowball Effect’ of Uncontrolled Negative People
- Why You Need to Develop Communication/Interpersonal Skills
- How to Read and Understand Body Language
- Tools to Approach Issues with An Effective Corrective Action Plan
- What Creates Workplace Dysfunction and How to Correct it
- Identify Negative Workplace Performance Measures
- Use of Correct Language, Words, and Practices to Resolve Any Issue.
- Leadership Styles that Create Trust
- 3 Core Strategies in Relationship Development
- 8 Vital Communication Principles
- Top 10 Measures and Solutions for CARE-ing
Bonus Material:
- Free PDF version of E-Book: Why Trust Me? Making Trust Your Competitive Edge
- Self-Test: Rating Your Soft Skill Leadership Attributes (employee loyalty focus)
- Self-Test: Confidential Leadership Empowerment Survey (employee retention focus)
- COACH – Coaching Skills Self-Assessment (how to coach, empower, be coached)
- My L.I.S.T. – how to get to know the driving/ motivation side of an employee
- E-book: Keep Your Nurses and Healthcare Professionals for life (for healthcare professionals)
Who is this course for
- Managers and Leaders interested in the psychology of giving and receiving feedback
- Leaders who care about the people they lead
- Executives who want to improve company work culture
- Newly promoted managers
- Those who don’t know how to give or solicit feedback
- Leaders who want to better define their relationship with their employees
- Managers and Leaders interested in the psychology of giving and receiving feedback
- Leaders who care about the people they lead
- Executives who want to improve company work culture
- Newly promoted managers
- Those who don’t know how to give or solicit feedback
- Leaders who want to better define their relationship with their employees
Instructor Profile
Bruce Lee is an international event speaker, who brings practical business leadership, training and management experience gained in a good cross section of industries.
Bruce has been providing education keynotes, workshops and webinars all across North America full time for the past 33 years.
He now follows his passion – working with individuals and organizations to fast track and maximize the results they need to grow their careers, enhance their business success and lead a fuller personal life.
He shares practical, real life examples on the most current topics people need, and each presentation includes a variety of complimentary additional resources, articles and tools to support the content and measure skill levels. The focus is on improving engagement and team building with the added value of aligning corporate strategy to create high performance employees.
The results are increased engagement and productivity for individuals, departments, and organizations; higher profitability; and increased customer and client satisfaction. Above all, the intent of every presentation is to ensure implementation of the ideas and strategies to move people ahead with a realizable return on their education event investment. Otherwise, why provide the training?
In 2016 Bruce published his book: Why Trust Me? Making Trust Your Competitive Edge, with two updated versions.
Bruce experience gained in a good cross section of industries:
- Charter Bank branch management and Alberta Manager for the VISA credit card Division of a Canadian Bank,
- Senior marketing representative for a fully integrated Canadian oil and gas company,
- Senior executive recruiter, establishing a consultant/referral partner office in England
- Owning and managing a 24 hour a day, 365 days a year retail convenience store and gas bar business.
- Marketing / Director of Service Development for a health care training company, specializing in patient and staff engagement, special projects and a focus on patient satisfaction survey measurement tools
- As a hobby, organizes and chairs election campaign at every level of government
- Active on several community associations in a leadership / board member role
- Is active outdoors and a regular blood donor, with 501 donations to date.
